Laboratory, custom test reagent design and production.

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Customs

Lab Max does not carry or sell products which are controlled or restricted. Our test kits do not contain any biological or organic substances. Derived origin is synthetic. The test reagents are made only from not restricted chemicals. They are safe to use and they do not pose any health risk. We have never had any issues with sending it to other countries since it is just common not restricted item. The customs will not stop it or hold it for any reason.

Packing and Descriptions

It is test kit and we mark it as a test kit for the customs, two words only, nothing else. If you need any special packing or different arrangements let us know. We can make changes to accommodate your request.

Privacy

LabMax does not share customer information. LabMax will never contact you with offers. On occasion we do have misspelled or incomplete shipping address, this is the only time we need to contact customers by email or text message. We do not need your phone number but when we fill out waybill for Post Office, DHL or FedEx they simply require it. Post office will never call you, LabMax will never call you. FedEx, DHL is the only company which might contact you by phone if there is delivery problem.

We use secure SSL connection. As soon as you go to check out, the site will switch to secure, encrypted connection. Your address and your order will stay encrypted with Lab Max. Please also note that when you pay by credit card we do not have your credit card information. You are communicating directly with your bank with secured connection and we only receive notice that payment was made.