Like most online retailers, we no longer provide direct phone support. Maintaining a phone line requires staffing, which increases costs for an online-only business.

All relevant information is available online, including instructions, and you will receive a tracking number within a few days. Please allow time for processing—there is no need to request shipping confirmation or tracking details shortly after placing a small order, as everything will be provided in due course.

Be sure to check your junk or spam folder, and confirm that your email address was entered correctly.

Nevertheless, we can arrange a phone call if there is a matter that truly cannot be resolved online, such as inquiries about becoming a distributor. If you mistyped your email and did not receive a confirmation, there is no need to call, email is all you need.